Question 1

HOW DO I PURCHASE AN ITEM?

Accepted Answer

Select the product you would like to purchase
Select “ADD TO CART”
Select “Proceed to Checkout”
Enter your relevant Shipping and Billing address details (Make sure to fill in all 4 lines under the Shipping/Billing details). Please make sure the delivery address is available between 8:00 and 17:00 during weekdays as this is the time our couriers deliver.
Select your payment method
Select “Place Order” and hang in tight because your item is on its way

Question 2

MY ORDER HAS BEEN PLACED. WHAT TO EXPECT NOW?

Accepted Answer

You will receive an email confirming your order and informing you that it is being processed.
 If you paid by Direct Bank Transfer, you will not receive this email until our 
sales team receives and approves the proof of payment.
(Check your spam folder, as they occasionally end up there.)

Question 3

HOW LONG TILL I RECEIVE MY ORDER?

Accepted Answer

We make every effort to ship all orders within 2-7 working days of receipt of payment.

Question 4

WHO DO I CONTACT FOR QUERIES?

Accepted Answer

You can send an email to thevintagesport@gmail.com (mailto:thevintagesport@gmail.com)
regarding your query and our sales manager will contact you asap.
You can also find our contact details by “Contact us”. 
We will then get back to you within 24 hours.

Question 5

IS IT POSSIBLE TO CANCEL MY ORDER?

Accepted Answer

If your order has not yet been shipped, please contact us and we will 
assist you in canceling your order and arranging for a gift card / refund.

Question 6

DO YOU SHIP INTERNATIONALLY?

Accepted Answer

Yes, we 
 ship internationally to United States of America. But, subscribe for future change, or send us an email 
and we would try our best to see if we could possibly assist.

Question 7

WHAT HAPPENS IF MY PRODUCT IS OUT OF STOCK?

Accepted Answer

If an item is out of stock, our website 
should reflect this. Should this not be the case, please do not hesitate to 
email us and we will turn your frown upside down, by trying our best to get stock 
available soonest.